Order Types

• Three Order Types
• Dine-In Orders
• Takeaway Orders
• Delivery Orders
• KDS View Modes
• Customer QR Ordering
• Next Steps

Three Order Types#

OXOCO supports three ways to serve customers:

Dine-In Orders#

The default order type when a table is selected:

1. Select a table in the POS
2. Add items to the cart
3. Submit the order
4. The table status changes to "Occupied"
5. Food is served at the table

Takeaway Orders#

For customers who want to take their food:

1. In the POS, tap Takeaway instead of selecting a table
2. Add items to the cart
3. Submit the order
4. On the KDS, the order shows as "Takeaway"
5. Package the order for pickup

Delivery Orders#

For orders that need to be delivered:

1. In the POS, tap Delivery
2. Enter the customer's delivery address
3. The delivery fee is calculated based on the zone
4. Add items and submit
5. On the KDS, the order shows as "Delivery"

KDS View Modes#

The KDS can filter orders by type:

• All - See every order
• Dine-in - Only table orders
• Takeaway - Only pickup orders
• Delivery - Only delivery orders

This helps kitchen staff prioritize when different order types have different timing needs.

Customer QR Ordering#

Customers can also specify their order type:

• Scanning a table QR code defaults to Dine-in
• A general menu link can offer Takeaway or Delivery options

Next Steps#

• Delivery Zones - Set up delivery areas and fees
• KDS Overview - Kitchen display for all order types