Order Workflow

• Order Lifecycle
• Moving Orders
  • Start Preparing
  • Mark as Ready
  • Complete Order
• Bumping Orders
• Prep Time Tracking
• View Modes
• Multi-Station Support
• Next Steps

Order Lifecycle#

Every order follows this path through the KDS:

New → Preparing → Ready → Completed

Moving Orders#

Start Preparing#

When the kitchen begins working on an order:

1. Find the order in the New column
2. Tap the order card
3. Tap Start or swipe right
4. The order moves to Preparing

Mark as Ready#

When the food is ready for serving or pickup:

1. Find the order in the Preparing column
2. Tap the order card
3. Tap Ready or swipe right
4. The order moves to Ready

Complete Order#

When the order has been served or picked up:

1. Find the order in the Ready column
2. Tap Complete or swipe right
3. The order is removed from the board

Bumping Orders#

"Bumping" is the kitchen term for moving an order to the next stage. In OXOCO:

• Tap the order card and select the next status
• Or swipe right on the card for a quick bump
• Orders automatically track how long they spent in each stage

Prep Time Tracking#

OXOCO learns from your kitchen's performance:

• Each order's actual prep time is recorded
• The system builds a model of expected prep times per item
• Future orders show estimated completion times
• Urgency colors update based on these predictions

View Modes#

Filter the KDS to show specific order types:

Switch modes using the filter buttons at the top of the KDS.

Multi-Station Support#

Large kitchens can run multiple KDS screens:

• Each screen can filter by category (e.g., "Hot Kitchen", "Cold Bar")
• All screens share the same order data
• Bumping on one screen updates all others

Next Steps#

• Audio Alerts - Sound notifications for new orders
• Prep Time Predictions - How prep time learning works